As an avid sports enthusiast, you understand the importance of finding the perfect pair of shoes to elevate your game. Whether you're a seasoned athlete or just starting your fitness journey, Academy Sports provides a comprehensive return policy that ensures your satisfaction. Our Academy Sports return policy on shoes is designed to offer peace of mind and flexibility, so you can confidently make the right choice for your footwear needs.
Our return policy is straightforward and hassle-free. Within 60 days of your purchase, you can return unworn, undamaged shoes with the original receipt for a full refund or exchange. For shoes purchased online, you have 90 days to return them via mail or at any Academy Sports store.
Return Time Frame | Refund or Exchange | Original Receipt Required |
---|---|---|
In-Store Returns | 60 days | Yes |
Online Returns | 90 days | Yes |
At Academy Sports, we prioritize customer satisfaction. Our knowledgeable staff is always available to assist you with your return and provide guidance on finding the perfect fit. We understand that sometimes, shoes don't meet your expectations, and we're here to make the return process as smooth and convenient as possible.
Customer Service Hours | Phone Number | |
---|---|---|
Monday-Friday: 8 AM - 10 PM | 1-800-410-4443 | [email protected] |
"I recently bought a pair of running shoes from Academy Sports, but they turned out to be too narrow for my feet. I returned them the next day and was immediately refunded. I was impressed by the hassle-free process." - Mary J.
"I ordered a pair of basketball shoes online, but they were too big. I returned them via mail, and I received my refund within a week. I'm so glad that Academy Sports has such a flexible return policy." - David S.
"I've been an Academy Sports customer for years, and their return policy has always been a lifesaver. I've never had an issue returning shoes that didn't fit or meet my needs." - Sarah W.
Peace of Mind: Our hassle-free return policy gives you confidence in your purchase. You can try on shoes without hesitation, knowing that you can return them if they're not the right fit.
Flexibility: With 60 days to return in-store and 90 days for online orders, you have ample time to make an informed decision about your footwear.
Excellent Customer Support: Our team is dedicated to providing exceptional customer service and making your return experience as smooth as possible.
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